Welcome to Roof Topi! We’re so glad you’re here. Whether you’re shopping for swing chairs, lounge furniture, or sun shades, we’re committed to giving you a smooth, enjoyable experience from start to finish.

By browsing or making a purchase on our site, you agree to the terms listed below. We’ve written everything in a friendly and easy-to-understand way—no confusing legal jargon here!

1. Our Products

At Roof Topi, we take pride in offering premium garden furniture and outdoor essentials. All our items are described as clearly and accurately as possible, including size, color, materials, and usage. However, colors may slightly vary due to lighting or screen differences.

If you’re unsure about a product, feel free to get in touch—we’re happy to help you make the best choice for your space.

2. Ordering & Payment

Ordering from Roof Topi is safe and simple. Once you find a product you love, just add it to your cart and complete the checkout process. We accept all major credit/debit cards and offer secure transactions.

Once your order is placed, you’ll receive a confirmation email. Please double-check your shipping address and contact details to avoid any delivery delays.

3. Shipping

We ship throughout the United States. Shipping times vary depending on your location, but most orders are delivered within 3–4 business days. You’ll receive tracking details once your order has shipped.

If there are any delays, backorders, or unexpected issues, our team will contact you right away and keep you informed every step of the way.

4. Returns & Exchanges

We want you to love what you ordered! If something isn’t quite right, we offer returns and exchanges within 60 days of delivery. To be eligible, items must be unused and in their original packaging.

Here’s how to start a return:

  • Email us at support@rooftopi.com or

  • Call us at +1 (940) 280-4937
    Our team will guide you through the return process. Once we receive your item, we’ll inspect it and issue a refund or exchange accordingly.

Note: Return shipping costs are the responsibility of the customer unless the product is damaged or incorrect.

5. Damaged or Wrong Items

Received the wrong item or something damaged? Oh no! Please contact us within 48 hours of delivery with a photo, and we’ll make it right immediately—either with a replacement or a refund.

6. Product Availability

We try to keep everything in stock, but occasionally an item may sell out quickly. If that happens after your order is placed, we’ll notify you right away with alternative options or offer a full refund.

7. Privacy & Security

We take your privacy seriously. Your personal data—like name, email, address, or payment info—is only used to process your order or contact you if needed. We will never sell or share your information with third parties.

8. Need Help? Let’s Chat!

Our support team is always here to assist you. If you have any questions about products, orders, returns, or anything else—please don’t hesitate to reach out.

Contact Us:

  • 📞 Phone: +1 (940) 280-4937

  • 📧 Email: support@rooftopi.com

  • 📍 Address: 7819 Country Lane, Santa Fe, Texas 77517, United States

Thank you for choosing Roof Topi. We’re passionate about helping you build the outdoor space of your dreams—with comfort, beauty, and joy.